WEEKLY FANTASY GAMES

FANTASY SITE QUESTIONS

About Fantazzle
Fantasy Games
Depositing/Withdrawing
FanStock/Promotions
Site Rules
Emails

Before emailing support, you may find the answers to your questions here.

What is Fantazzle?

Fantazzle is the leading provider of innovative fantasy sports skill games. Our games are played in a shorter duration than traditional fantasy sites. We don't plan to replace your regular fantasy sports leagues, but add to the fun and excitement of fantasy sports.

Why Fantazzle?

We offer different types of games than most fantasy sites. The most unique factor is creating a game that has a shorter duration than others. No need to wait until the end of the season to win a cash prize. At Fantazzle you can win each week! Leagues are created every week of the year and you have the option of playing or not playing for that particular week. Less commitment and more flexibility.

How does Fantazzle work?

Pretty easy.
1. Pick the sport you want to play.
2. Pick the fantasy game.
3. Pick the entry fee.
4. Pick the amount of players to compete against.
5. Select your team following the game rules and scoring.

That's it! We will randomly create your league. Once the first game starts, you can view your final team and your opponent's team in your account section. PLEASE NOTE, that once you submit your team, YOU WILL NOT be able to modify it.

I submitted my team, but want to change a player. Why can't I do this?

Right now, you CANNOT change your lineup once you submit it. Once you finalize and submit your team, there are no chance and no exceptions. This is partially due to the grouping and being able to view your opponent's selections and partially because our system cannot handle it. Truth be told, we know that this is not optimal and will be looking to change this very soon. For now, make your selections accordingly (ie - assess your risk for players who's health is questionable) and remember that everyone is playing under the same rules. Your opponents will not be able to do this as well.

How are leagues created?

All of our leagues are randomly generated right before the first game starts. This allows us to avoid any collusion issues between teams. In the future, we hope to create private leagues so that you will have a chance to set up your own games.

How does the draft work?

Fantazzle believes that you should be able to pick any player you want to increase the amount of skill involved. If someone gets the first pick of a draft then they have an advantage that no one else has. At Fantazzle you can choose any player you like. That way, you can stick with using your knowledge based on matchups and other factors. Ultimately, you could pick the exact same team as someone else.

What if there is a tie?

Due to the increase in the amount of players you must choose to fill your lineup, ties should not happen often. If there are ties, the teams tying will split the cash prize equally.

Example 1: If there is only one winner in the fantasy game, then the total cash prize will be split equally. If first prize is $20 and two players tie, then $10 will be given to each player. If there is a three-way tie, then each player will receive $6.67.
Example 2: If there is a first and second place prize and two players tie for first place, then they will both share in the combined amount of 1st and 2nd place. If 1st place is $20 and 2nd place is $10, then the total prize pool is $30 and each player will receive $15 each.
Example 3: If there is a first and second place prize and two players tie for second place, then those two players will share the 2nd place prize. If it is $10, then each player will receive $5 while 1st place will win the amount stated.

What if one of my players does not play?

If your player does not play, he receives no points. There are NO EXCEPTIONS. You need to pick a team that will score the most points on game day and make smart decisions for questionable players.

When do games close for registration?

Games will be open for registration up until 12:55pm ET, but not all of them. We keep an eye on the number of registrations and league sizes for each combo (game type/entry fee/league size) and start to close games starting at 12:30pm ET. This minimizes the number of leagues that are cancelled due to insufficient entries. Don't worry, there will always be games available right up utnil 12:55pm ET, but the choice of game type, entry fee and league size will decrease the longer you wait. We recommend that you register as early as possible to avoid the possibility of your exact game specifications not being available.

For example, we may close the Challenge/$5/10player game if we have reached full leagues with 10 minutes left before kickoff. This will help us avoid two players registering only to have their entry cancelled due to not reaching the minimum of six players needed. There will always be some combo of games that will have spaces open.

What if a player I want is not in the list of players?

Sorry, you can only select players from the available pool. We have chosen the most relevant fantasy players from the player pool and think that you will be able to build a great roster from he group. In cases that a player has been hurt and their replacement is not listed, we will make sure they are included in the game for next week. Everyone has the same available player pool so no one will gain an unfair advantage. If you continually don't see a player you would like to have selected, send us an email and we will try to include them in future games.

What if a game does not have enough players?

If a game does not have enough players, there are two possibilities:
1. The game will be cancelled and all players who registered will have their entry fee returned. We do not want to disappoint our players and will try our hardest to cancel games as little as possible.
2. We will run the game with the SAME CASH PRIZE, but with less players. Less competition and a better chance to win the cash prize. Not bahhhhd.

Which action we take will depend on the number of registered players for the game. If there is 50% or less players to create a league, the game will be cancelled. If there is more than 50% participation in the league, the game will go on.

How do I deposit?

Log-in to your account and go to the Cashier. To learn about our deposit methods (PayPal, Visa, MasterCard, American Express, Discover), go to our deposits page.

How do I withdraw?

Log-in to your account and go to the Cashier. Choose how much you want to withdraw (it can be less than your balance). Withdraws can be sent to a PayPal account or by physical check. We will process withdraws ASAP! We do not wait to process withdraws once a week or once a month, we do them with our other daily tasks so that you are not waiting forever to receive your money. Expect a PayPal withdraw to be within 24 hours and a mailed check to arrive within 10 days (and hopefully sooner...we will be keeping track of the amount of time it takes to receive to make sure that the service is above average).

For more details on withdrawing, please see the Game rules page.

Does Fantazzle have game transaction fees or other 'hidden' costs?

Absolutely not! N-O spells NO. Fantazzle does not believe in charging fees for making roster moves. These transaction fees can pile up and make picking your team a pricey proposition. The only cost you'll pay is the entry fee for entering a game.

What is FanStock?

FanStock is Fantazzle's unique program where you use FanStock instead of cash so you can play in our fantasy games for FREE!

How do I earn FanStock ?

There are a bunch of ways to earn FanStock such as making your first deposit, referring your friends, creating an account, and many other ways that will be developed in the future.

How do I spend FanStock?

When you have earned enough FanStock for an entry fee into a fantasy game, you can use it just like cash. Register for a game and on the player selection page check: 'Use FanStock' to register. This will allow you to play a game with your FanStock instead of the money in your account. Your account will be debited the amount of FanStock you use (although your lifetime FanStock will not change). If you win, you will win cash, not FanStock.

What is the difference between FanStock balance and lifetime FanStock?

Your FanStock balance is the amount of FanStock you have to spend on fantasy sports games. Your lifetime FanStock balance is the total FanStock you have ever earned (even if you have spent some on games). Lifetime FanStock is the amount of stock you have for Fantazzle votes.

How do I vote with FanStock?

In addition to using FanStock to play for free in fantasy games, you also have voting power for each share you own. Fantazzle believes in giving our players a voice for the direction of the company and the more shares you own, the more voice you have. Fantazzle will hold several votes each year where our players make decisions for the company. Don't worry, they won't be about running the business, but be topics like what games to offer, how to modify games, what content to provide and so on.

When do I get FantaStock credited to my account?

Automatically. Nearly every action that earns you FanStock, you will receive your FanStock points through our automated system. If the action does not automatically reward you points, we will tell you and let you know what needs to be done to receive the points. This is different than in the past when our system was not updated. Always improving! You can check your FanStock history on your Account page.

Why does Fantazzle not accept deposits from some states?

There are some US states where playing fantasy sports skill games for entry fees are not allowed. In order for Fantazzle to be compliant with local law, Fantazzle cannot offer games in these states. We cannot accept any deposit from players who live in these states and additionally we cannot process withdraws to these states.

Another player has insulted me, what can I do?

We ask our fantasy sports community to be respectful to all of its members. Trash talking is part of playing fantasy sports, but don't go over the edge. If Fantazzle decides that you have gone too far, Fantazzle uses a three strikes and you are out policy (except under extreme situations). Any remark reported will go on your permanent record and once you reach three of these, we will close your account. We don't anticipate having to do this. Fantasy sports is about having fun, not being a jerk. We also ask all of our players to not take things too personally. If you are not ready to take some good ol' fun trash talking, you might want to reconsider playing fantasy sports.

How do I set-up my email preferences?

To set-up your email preferences, log-in and go to your account page. Once there, you can select which communications you wish to receive from Fantazzle.

How many emails will you send me?

Fantazzle believes in a firm email policy. We DO NOT want to stuff your email box. Fantazzle will send three or less promotional emails per month and one or less third party emails per month. You can expect to receive no more than four emails from Fantazzle a month. Less than one a week.

We also offer an optional fantasy sports newsletter full of useful information for playing fantasy sports. These are sent on average once per week, but again these are optional. If you do not see the value they provide, you can shut them off at any time in your account section.

Lastly, we send emails to confirm your registration in a game, when you make a deposit or withdraw, results for your game, and when your league has been set. If you do not wish to receive these 'auto' emails, you can go to your account and turn these off as well. These are designed to communicate the actions you take on the site, but can be easily turned off if you feel you don't need them.

I am not receiving any Fantazzle emails, why not?

There could be many reasons why you are not receiving emails from Fantazzle, but the main two reasons to check are:

Your account preferences have the emails turned off. Go to your account and change your email preferences.
Your email provider (Hotmail, Yahoo, Google, etc) may be putting Fantazzle emails into a junk folder. To make sure your emails go to your in-box, make sure you have any emails from @fantazzle.com put onto your safe list. For help on adding emails to your safe list, you can check out ExactTarget's insightful directions.

If you do not see the answer to your question in the FAQ section, send us an email.

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